Get the most out of your RealSAM Pocket!  Sign up for our training to learn how to confidently use your phone and discover helpful features.

Here’s what you need to know about RealSAM training.

Training is free for all RealSAM Pocket users and for anyone who supports them

Whether you need help when you first get your new phone, need a refresher or you are a family, friend, caregiver or BVI trainer who wants to help, training is available for you.

Training is based on what you want to learn

Training will cover a range of topics from our RealSAM Pocket User Guide. It’s tailored to what you need and want to learn how to do on your phone.
Training sessions are flexible

The number of training sessions and the duration of each one depends on what works for you. When you book a training session, it’s automatically set to 45 minutes, but you set the pace and we can provide multiple shorter sessions.

Training is over the phone

Unless there’s a special request to do training by Zoom or video call, training that’s booked online is automatically by phone. If special accommodations need to be made, call our Customer Support line at (301) 547-7231 or email us at support@realsam.us

Training requires 2 phones

For training you’ll need your RealSAM Pocket and a landline or a separate cell phone. This allows us to guide you on one phone while you practice with your RealSAM Pocket.

Sighted support is helpful during training

We do not require sighted support to be present during training. However, you may find it helpful when a family member, friend, caregiver or counselor joins you
Phone service must be activated before training

RealSAM Pocket training is hands-on. You will do things on the phone as if you are using it on your own. Before you sign up for training, make sure you are set up with a mobile plan that has Talk, Text and at least 3GB monthly data allowance.

Registering your RealSAM Pocket

You can register your new RealSAM Pocket before training. Registration is free, it will allow us to provide you with the best customer support and you will get a 2-year hardware warranty. Register at https://realsam.us/register-your-realsam-device/

Schedule your training online or by phone

Schedule training below or call Customer Support at (301) 547-7231